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So it's been two weeks, Enterbrain, and you still haven't answered my email. I'm beginning to wonder if you just don't want my m

  • MKID232
  • 09/14/2010 02:16 PM
  • 8527 views
I contacted you two weeks ago in both English and Japanese, and you still haven't answered. In case you don't know, I can't connect to your site to purchase a product. It's a very serious problem, because I really want to use your product. But you are being very uncooperative about the whole situation. I feel that you have purposely ignored my email. Don't ignore this one.
I seem to be the only one with problems connecting to your site, and I think my I.P. address is being blocked. If you would be so kind as to check, I'll be grateful. Answer back.


SO, is this too mean? Or not mean enough?

Posts

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Mary 4D
583
09/14/2010 04:40 PM
God Emptybrains really doesn't care about their customers, eh?
Corfaisus
"It's frustrating because - as much as Corf is otherwise an irredeemable person - his 2k/3 mapping is on point." ~ psy_wombats
7874
09/14/2010 04:50 PM
To be honest, it comes across as forceful and accusing. If they have blocked your IP address from the site (which I seriously doubt unless you've come into legal issues with the company) then there's nothing you can do about it. If nothing wrong has been done and you still cannot connect then I don't know what to say.
MKID232
435
09/14/2010 04:52 PM
post=200384
To be honest, it comes across as forceful and accusing. If they have blocked your IP address from the site (which I seriously doubt unless you've come into legal issues with the company) then there's nothing you can do about it. If nothing wrong has been done and you still cannot connect then I don't know what to say.
You could give me their address so I can go blow their HQ up.

But seriously, this is getting ridiculous. Activation codes help NO ONE!
Ciel
an aristocrat of rpgmaker culture
367
09/14/2010 09:30 PM
fuck enterbrain honestly man
ZPE
1562
09/14/2010 09:34 PM
90% of Enterbrain products are probably pirated.
MKID232
435
09/14/2010 11:16 PM
post=200458
90% of Enterbrain products are probably pirated.
That would probably be why I'm having this problem in the first place.
Erilex
3452
09/15/2010 12:17 AM
How exactly are you contacting Enterbrain? Are you using the Sales or Technical Support forms in their official website? (http://rpgmakerweb.com/salessupport.html | http://rpgmakerweb.com/techsupport.html ).
I think you mentioned in a previous blog post that you sent them an e-mail... I suggest you change your approach.
MKID232
435
09/15/2010 12:27 AM
The site those technical support lines are on is why I'm not able to buy and activate RMXP in the first place.
Erilex
3452
09/15/2010 12:31 AM
So you are unable to access the site at all?
MKID232
435
09/15/2010 12:47 AM
Pretty much, yeah.
Strangeluv
2787
09/15/2010 03:09 AM
Yeah man fuck the man man fuck the system
Billwilliams
1159
09/15/2010 03:11 AM
Great business model. Never make your products easier to steal than they are to buy.
MKID232
435
09/15/2010 03:27 AM
Except with the stealing method, there's still a chance that someone will steal something from you, so it's pretty bad.
Marrend
Guardian of the Description Thread
21781
09/15/2010 02:34 PM
post=200508
The site those technical support lines are on is why I'm not able to buy and activate RMXP in the first place.


Frankly, I'd be more interested in why this is happening rather than why Enterbrain hasn't gotten back to you. I strongly suspect that there's some weirdness going on with your browser, but I have no idea.
MKID232
435
09/15/2010 02:42 PM
I've tried connecting to it with a few different computers (at my house.) I even tried to connect with my PS3. Still nothing. I have no idea why I am not able to connect to this site at all!
StarSkipp
2007
09/15/2010 03:02 PM
Go over a friends house and use his internet and get the activation code.. or maybe just use a different network, thought of that? 8)
MKID232
435
09/15/2010 03:03 PM
That would require a lot of moving a computer, and different network?
StarSkipp
2007
09/15/2010 03:10 PM
search for different networks with your wireless, of course it's best not to use your neighbours connextions, unless you ask for permission. See if there is any nearby wi-fi spots that you can use.
Marrend
Guardian of the Description Thread
21781
09/15/2010 03:10 PM
I think what Star is suggesting is that you simply try to visit the website in a location other than your house. Try the local library, supposing it has internet access. I wouldn't suggest actually doing anything, but it would be an experiment to see if it really is "just you" or if it's a larger problem with your area's connectivity.

*Edit: Oops! Star kinda beat me to it. Oh well.
MKID232
435
09/15/2010 03:20 PM
I don't think the library is on very good terms with me, considering I lost my library card five times, buying a new one ($2) each time I lost them, and finding the one I lost the next day. :/
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