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Tile Transparency & Import issues

Hello, all!

I have turned to the powers of Google and an experienced RPG Maker user with little answers. Also, before I forget, I use VX Ace and my problem is as the title suggests: transparency and import problems.

Google has suggested I make the background color of what I import be something other than black or white. This has resulted in either nothing happening or a (not so) lovely pink boarder surrounding the tiles I wish to incorporate into my game (magenta was the alternative color of choice).

Then there's an other issue that surfaces where sometimes, after importing, it doesn't even give me the transparency and translucent option.

Somehow I've had one import file get "transparented" just fine. I've made sure to follow the proper dimensions of what I'm putting the tiles into (resolution 16, 512 x 512 or 256 x 512).

So...I'm not quite sure what's going on. Basically I want to know why the tiles are doing this and what I could be doing wrong.

I hope the question and situation was presented clearly enough. If not, I'll be more than happy to elaborate further.

Thank you for taking the time to read this.
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