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Noise
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Noise
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CloseDoes anybody have an iPhone with AT&T and have been experiencing problems with it lately? This past week I suppose my service has either been dead or one-barred, occasionally I'll get 3-4 bars(which is good) but the service will just drop..
Any suggestions on what I could do, is your network provider acting like this?
Thanks everyone!
Any suggestions on what I could do, is your network provider acting like this?
Thanks everyone!
Have you called AT&T and ask them about that to see if it's something on their end that they're trying to fix?
Noise
0
author=Link_2112Seeing as this is a General Questions forum and not a RPG Forums, your statement is wrong ;).haha
Do you post your RPG questions on the At&t forums?haha
And no Ronove, just seeing.
TheNecromancer
3160
Blue is my sarcastic voice xD But what I'm really saying is: Would you go to a general discussion area on the At&t website to get assistance with a problem in RPGmaker? What are the chances someone there even knows what RPGmaker is? Likewise, what are the chances that someone here can help you with At&t service? This is still a gaming website and only those interested in gaming even come in here to discuss general crap. I'm not saying you can't discuss it, just that it's not likely to give answers. Sure someone could say "yeah, I have problems too" but it doesn't really help. You'd best call them.
Now, for an ironic twist(with a side of flip-flop) I used to work at a call center for At&t haha I can actually offer a suggestion. Like any problem, try powering it off. If that doesn't help, or just do this first, remove the battery from your phone. Leave it out for a couple minutes then turn it back on. Normally if you are traveling, your phone picks up the signal from the closest tower. It's supposed to change towers when you get out of range, but sometimes it sticks to that tower. So your phone could still be trying to contact the first tower when there is one closer. Doing the hard reset forces the phone to forget the first tower and reconnect to the closest one.
Other than that I don't think there is anything you can do and from my experience there isn't much a call center agent(or anyone at At&t) can do. They'll give the usual BS excuses; weather, you are indoors, your phone is shit(sometimes true), the network traffic is high. It depends on where you live. I used to get this kind of call all the time. A tower could have been taken down for maintenance, or it's an unscheduled outage, and the entire network suffers for a while. The most the person on the phone can do is look at the outage notifications to see if there is one in your area.
I think there is just too many phones and not enough towers. I used to get shit on all the time from people saying our network sucks and they were going to switch to verizon. And now that At&t doesn't have elusive rights to the iPhone(I worked there 3 years ago when they did), that's a viable option for some. I think I'd be funny if people flooded to Verizon then bogged their network down!
Now, for an ironic twist(with a side of flip-flop) I used to work at a call center for At&t haha I can actually offer a suggestion. Like any problem, try powering it off. If that doesn't help, or just do this first, remove the battery from your phone. Leave it out for a couple minutes then turn it back on. Normally if you are traveling, your phone picks up the signal from the closest tower. It's supposed to change towers when you get out of range, but sometimes it sticks to that tower. So your phone could still be trying to contact the first tower when there is one closer. Doing the hard reset forces the phone to forget the first tower and reconnect to the closest one.
Other than that I don't think there is anything you can do and from my experience there isn't much a call center agent(or anyone at At&t) can do. They'll give the usual BS excuses; weather, you are indoors, your phone is shit(sometimes true), the network traffic is high. It depends on where you live. I used to get this kind of call all the time. A tower could have been taken down for maintenance, or it's an unscheduled outage, and the entire network suffers for a while. The most the person on the phone can do is look at the outage notifications to see if there is one in your area.
I think there is just too many phones and not enough towers. I used to get shit on all the time from people saying our network sucks and they were going to switch to verizon. And now that At&t doesn't have elusive rights to the iPhone(I worked there 3 years ago when they did), that's a viable option for some. I think I'd be funny if people flooded to Verizon then bogged their network down!
Noise
0
author=Link_2112
Blue is my sarcastic voice xD But what I'm really saying is: Would you go to a general discussion area on the At&t website to get assistance with a problem in RPGmaker? What are the chances someone there even knows what RPGmaker is? Likewise, what are the chances that someone here can help you with At&t service? This is still a gaming website and only those interested in gaming even come in here to discuss general crap. I'm not saying you can't discuss it, just that it's not likely to give answers. Sure someone could say "yeah, I have problems too" but it doesn't really help. You'd best call them.
Now, for an ironic twist(with a side of flip-flop) I used to work at a call center for At&t haha I can actually offer a suggestion. Like any problem, try powering it off. If that doesn't help, or just do this first, remove the battery from your phone. Leave it out for a couple minutes then turn it back on. Normally if you are traveling, your phone picks up the signal from the closest tower. It's supposed to change towers when you get out of range, but sometimes it sticks to that tower. So your phone could still be trying to contact the first tower when there is one closer. Doing the hard reset forces the phone to forget the first tower and reconnect to the closest one.
Other than that I don't think there is anything you can do and from my experience there isn't much a call center agent(or anyone at At&t) can do. They'll give the usual BS excuses; weather, you are indoors, your phone is shit(sometimes true), the network traffic is high. It depends on where you live. I used to get this kind of call all the time. A tower could have been taken down for maintenance, or it's an unscheduled outage, and the entire network suffers for a while. The most the person on the phone can do is look at the outage notifications to see if there is one in your area.
I think there is just too many phones and not enough towers. I used to get shit on all the time from people saying our network sucks and they were going to switch to verizon. And now that At&t doesn't have elusive rights to the iPhone(I worked there 3 years ago when they did), that's a viable option for some. I think I'd be funny if people flooded to Verizon then bogged their network down!
Thanks for the suggestions will try. I will call anyway, and get the usual BS answer, haha.
TheNecromancer
3160
author=Noise
and get the usual BS answer, haha.
Working there, if your average call time is more than 10 minutes, you can actually get in trouble. They do care about customer satisfaction, but not as much as getting you off the network asap xD
I had a 4 hour call in my first week on the phones. It was brutal. I think I went through literally every possible action; what's this charge? credit my account. what's my plan? let's change my plan. explain my bill. I want to make a payment. my voicemail isn't working. u.u and so on. I was pro after that tho haha
I'd be curious if my suggestion works. I'd often tell people that but never found out if it works :/
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