BITA'S PROFILE

Hello. I would like to finish this game-I enjoyed it very much, but I'm stuck in the end of arc 6/beginning of arc 7. I had problems with the shooting games in Boreal-With Lauren and Finley in the party(it was funny, the background changed sometimes, or was teleported when I was aiming etc.), but somehow managed to get over this part. But after the long cut scene, I cannot open the menu. I have shroud, stoic, auburn and finley in the party, and we are in a new city.I tried to play onward, but after a time the battle with the ember mage-boss in boreal starts over, and also the long long cut scene to arc 7. (I hope it's understandable, my english is not the best)
I tried different save files, but it always ends like this.

If somebody has a solution for this I would appreciate help very much. I dont want to give up this fantastic game so near the end!
Thanks.