SATSURIKU'S PROFILE

I've quite literally JUST registered to this site to say one thing...

"I have to answer the phone"

I'm not usually one to play Rm2k3 games, seeing that the text is always screwed up for me, but I gave this one a try because it looked awesome...And it was.
I laughed at the whole 'They look like monsters to you?', reminded me of SH3 and I also enjoyed the several MCR references, I.E the part where he asks Alice for the keys to the hotel, or the music that plays in the GOD DAMNED ROOM THAT I'M STUCK IN!

I'm in that one room that you have to go in like 3 times with Aaron, and keep answering the phone until eventually you see mask and a rather dead Sam. But now that I'm back to using Tom, I figured out the note so I would have to find the combination for the lock and then use the key that would be inside to reach the 4th floor, all I knew was that the combination was in one of the third floor rooms. So I went looking around and found nothing until I accidentally stumbled back into the room I was in, walking past dead Sam and looking around, I found several clues in there, the numbers, and the letters on the gramophone...thats all well and good and I'm sure I can guess the combination now...but whenever I try to leave, it says "I have to answer the phone". If I go to the phone, it just tells me the line is dead, and I still can't get out, I figured this might be a glitch that has carried over from when I was using Aaron and some switches haven't been moved correctly in the game mechanics...

To cut a long story short...HELP.

EDIT: The problem is that there is a duplicate room of 3D4 on floor 2...But you can't escape the room on floor 2