STATUS

My Samsung S7 overheated and burned out. The port is completely black and there is a dark mark on the back.

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ESBY
extreme disappointment
1238
it's from all those hot takes you make on twitter
Sooz
They told me I was mad when I said I was going to create a spidertable. Who’s laughing now!!!
5354
author=Sooz
Warranty?

I can't remember but I hope so. But you know its going to be somehting like "well, one time you sneezed on it back in April (we can tell there's a sticker inside that fades when that happens) so that voids the warranty. You have to buy a new phone for $400"
pianotm
The TM is for Totally Magical.
32388
kentona
Sooz
Warranty?
I can't remember but I hope so. But you know its going to be somehting like "well, one time you sneezed on it back in April (we can tell there's a sticker inside that fades when that happens) so that voids the warranty. You have to buy a new phone for $400"


I have seriously never had that happen. I once spilled a full container of soda on my phone, and when it went out three months later, I freely admitted it and they still honored the warranty.
LockeZ
I'd really like to get rid of LockeZ. His play style is way too unpredictable. He's always like this too. If he ran a country, he'd just kill and imprison people at random until crime stopped.
5958
If you can't remember then the warranty probably expired. Since most of them are only 30 or 90 days.
my 1yr manufacturers warranty expired 3 months ago. of course.

going to try calling to see if I can plead for a replacement anyway. it could've burnt down my house!
ESBY
extreme disappointment
1238
Real answer; take it back and get it replaced. The S7 models have routinely caught fire or exploded since their introduction.

Just quote whatever the Canadian equivalent of The Sale and Supply of Goods Act is.
pianotm
The TM is for Totally Magical.
32388
Oh, that's right! That's been on the news quite a bit, lately! I didn't even put it together!
Samsung phones: the new Ford Pinto
Called Samsung 1800 number, and they weren't much help. Told me to take it into a certified repair shop for inspection. I told my phone dealer about it (they asked to be kept in the loop) and they were quite disappointed with Samsung's direction. The dealer took my phone and scorched charge cable in and are going to try to fix it internally to help me out even though the warranty has expired. Also, they happened to chat with their Samsung rep about it and the guy was shocked and escalated it with his manager locally.

So hopefully something positive comes out of it.
pianotm
The TM is for Totally Magical.
32388
You know, I have been reading articles telling people that extended warranties are scams, and those articles are such bullshit. If I didn't insist on buying extended warranties for my electronics, I would have been out thousands of dollars over the course of the past decade. I almost think those articles are written by corporate shills.
Depends! Two years ago we got the kids a cheap Android tablet (on sale it was like $80) as an xmas present, and the guy at Bestbuy tried to sell her on an extended warranty that would have cost her something like $139.

No thanks. if this thing breaks within 3 years it'd be cheaper to just replace it. Nearly twice.

Really now, the warranty shouldn't cost more than the device.
pianotm
The TM is for Totally Magical.
32388
Oh, yeah, absolutely. I've only encountered that at Best Buy. It's why I don't shop there anymore.
All the hardware that I've had blow up on me was either covered by the standard warranty or takes ages to blow up. I had a SNES that had some part fail that made 95% of my games not work but that was like... five years ago? Meanwhile my Wii's GPU spewed out artifacts like diarrhea almost right away and I got it replace by Nintendo without issue.

If anything the lifespan of electronics makes me thing of all those games or show that has some 1000 year old AI or crashed space fort or w/e and laugh that anything actually works after 10 years much less 1000
pianotm
The TM is for Totally Magical.
32388
GreatRedSpirit
All the hardware that I've had blow up on me was either covered by the standard warranty or takes ages to blow up. I had a SNES that had some part fail that made 95% of my games not work but that was like... five years ago? Meanwhile my Wii's GPU spewed out artifacts like diarrhea almost right away and I got it replace by Nintendo without issue.

If anything the lifespan of electronics makes me thing of all those games or show that has some 1000 year old AI or crashed space fort or w/e and laugh that anything actually works after 10 years much less 1000

Yeah, that's definitely a first thought, but then you have to remember that our current economy is specifically designed to be disposable. Product is deliberately built to fail. Meanwhile, I know from experience that electric pianos from the 30s work just fine with minimal maintenance while modern digital pianos and keyboards rarely last a decade. Also, try finding a Gameboy that doesn't work compared to more modern electronic gaming systems.

The Gameboy I have has been submerged by flooding twice in its lifetime and still works just fine.
Who needs failed modern gaming systems to compare to when you have the original NES? Front loaders were a blight, thanks video game crash!

e:
Now to be fair even in GCCX Arino blows on Famicom carts before putting them in. Still fuck front loaders.
author=pianotm
Oh, yeah, absolutely. I've only encountered that at Best Buy. It's why I don't shop there anymore.

The best is when you say "No, thanks" and they warn you that whatever you're buying has a tendency to fail near the end of the manufacturer warranty.
Nice sales pitch, guy. Maybe I should shop somewhere else if you knowingly sell garbage?
Sooz
They told me I was mad when I said I was going to create a spidertable. Who’s laughing now!!!
5354
In partial fairness, there's also a lot more complicated junk in most modern electronics, thus more opportunities for something to fuck up. (Also, we only remember the old stuff that doesn't break, as opposed to all the shoddy pieces of crap from the 80s and 90s that futzed out.

But yeah, planned obsolescence is also totes a thing.
pianotm
The TM is for Totally Magical.
32388
author=Sooz
In partial fairness, there's also a lot more complicated junk in most modern electronics, thus more opportunities for something to fuck up. (Also, we only remember the old stuff that doesn't break, as opposed to all the shoddy pieces of crap from the 80s and 90s that futzed out.


My mom's VCR from 1983 still works and doesn't eat tapes. My father has gone through three VCRs in the past year, all new. I gave up on them years ago and only use anything DVD or later.
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