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XBOX 360 QUESTION
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demondestiny
889
demondestiny
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CloseI've just got a question. A fellow work mate of mine has just bought a 360 and he has had to send it back due to getting a red ring when he turns the console on. Me and him like to call it "The red ring of death". :P
Anyway, does anyone know why this happens and if there is anyway of fixing it. He has sent it back 6 times so far.
Anyway, does anyone know why this happens and if there is anyway of fixing it. He has sent it back 6 times so far.
Ugh, this seems to happen to everyone.
The real "rrod" is the one with three red lights, not four. I assume that's the one your pal is getting.
Basically the only way to fix the real rrod is to keep... sending it back. It should be covered by warrantee (can't spell, it's freaking 6 am). Apparently you can also get it replaced at your place of purchase.
They don't actually "fix" your X-box. What they really do is give you a brand new machine with your old hard drive in it. If the new ones they keep giving you keep breaking, that's just the worst luck I've ever heard.
There are some home-remedies to fixing this, but unless you're really good with machines, I wouldn't risk voiding warrantee by attempting them.
The real "rrod" is the one with three red lights, not four. I assume that's the one your pal is getting.
Basically the only way to fix the real rrod is to keep... sending it back. It should be covered by warrantee (can't spell, it's freaking 6 am). Apparently you can also get it replaced at your place of purchase.
They don't actually "fix" your X-box. What they really do is give you a brand new machine with your old hard drive in it. If the new ones they keep giving you keep breaking, that's just the worst luck I've ever heard.
There are some home-remedies to fixing this, but unless you're really good with machines, I wouldn't risk voiding warrantee by attempting them.
demondestiny
889
Yeah his been sending his xbox back to the shop and they just keep giving him new ones. I feel so bad for him as i have never experienced this with my 360.
Sam
2200
I'm pretty sure that what causes Red Ring of Death in most cases is the amount of heat inside the console. From what one technician's told me, it actually bends/ warps the motherboard until it's not properly connected... Or something like that.
It can also be due to having waaay too much dust inside your machine.
It can also be due to having waaay too much dust inside your machine.
Unfortunately they don't send back new machines, they send refurbished units which is probably why they keep breaking down again. Make sure the 360's airflow isn't blocked at all to prevent it from overheating and hope really.
This kind of shit is what makes me cautious with getting a 360. There's games I want but the hardware sounds like trash. At least the RROD has a three year warranty.
This kind of shit is what makes me cautious with getting a 360. There's games I want but the hardware sounds like trash. At least the RROD has a three year warranty.
SuicideAngel
220
Most people get an additional cooling fan attatchment to help with the overheating - tell your friend to try that if overheating is really the issue.
iamnot
48
There are a couple of other possibilities for why it went red.
Particularly if the plugs in the back are not plugged in all the way, or if the hard drive is not inserted correctly.
Also, sometimes it is the hard drive that is causing the problem, so you should take it off and turn it on, and see if it works then. (and if that is the case, you just need a new hard drive?)
Particularly if the plugs in the back are not plugged in all the way, or if the hard drive is not inserted correctly.
Also, sometimes it is the hard drive that is causing the problem, so you should take it off and turn it on, and see if it works then. (and if that is the case, you just need a new hard drive?)
There was actually an article about the 360 hardware failures. Apparently the chips get far too hot and end up warping the silicon and melting solder joints. With the newer systems, there is additional cooling inside, such as a GPU heatsink.
If he gets a newer model 360, he should be good. If it has HDMI on it, it should be new enough.
If he gets a newer model 360, he should be good. If it has HDMI on it, it should be new enough.
demondestiny
889
Ok thanks for the help everyone. He is getting another 360 today so we'll see what happens.
I'll probably get him to get one of those if it helps.
author=SuicideAngel link=topic=2511.msg46091#msg46091 date=1227207316
Most people get an additional cooling fan attatchment to help with the overheating - tell your friend to try that if overheating is really the issue.
I'll probably get him to get one of those if it helps.
myersguy
292
Just to throw in my two cents:
The RROD is caused by hardware failure. If something isn't working in the 360, you get it.
The 360's they send back are generally refurbished. A lot of the time they are built using the working parts out of the 360's that have been sent in.
Again, not new, refurbished. Also, if you send your 360 in with any extras with it, chances are you will never see them again, including the hard drive.
The RROD is caused by hardware failure. If something isn't working in the 360, you get it.
The 360's they send back are generally refurbished. A lot of the time they are built using the working parts out of the 360's that have been sent in.
author=aprilschild link=topic=2511.msg46028#msg46028 date=1227180367
They don't actually "fix" your X-box. What they really do is give you a brand new machine with your old hard drive in it.
Again, not new, refurbished. Also, if you send your 360 in with any extras with it, chances are you will never see them again, including the hard drive.
This thread is full of vague untruths.
First off, you are instructed NOT to send your hard drive for general hardware issues. It's also pretty clear in the packing instructions that come with the "coffin". You shouldn't send in anything besides the console -- no cords, no HDD units, nothing.
If the repair is minor, you get your old console back. This used to be great because it didn't cause any DRM issues.
If the repair is major, you will either get a refurbished unit or an entirely new unit. You can tell the difference by the manufactured date on the back of the unit.
First off, you are instructed NOT to send your hard drive for general hardware issues. It's also pretty clear in the packing instructions that come with the "coffin". You shouldn't send in anything besides the console -- no cords, no HDD units, nothing.
If the repair is minor, you get your old console back. This used to be great because it didn't cause any DRM issues.
If the repair is major, you will either get a refurbished unit or an entirely new unit. You can tell the difference by the manufactured date on the back of the unit.
author=Holbert link=topic=2511.msg46136#msg46136 date=1227226199
First off, you are instructed NOT to send your hard drive for general hardware issues. It's also pretty clear in the packing instructions that come with the "coffin". You shouldn't send in anything besides the console -- no cords, no HDD units, nothing.
I kind of meant to say this, but the lateness of the hour caused me to be vague/lazy.
Yeah. Restating my earlier comment CORRECTLY this time: you send in the unit without your hard drive in, they send you back a new one/fixed one, you put the hard drive back in it. Yeah.
maladroithim
1495
author=demondestiny link=topic=2511.msg46131#msg46131 date=1227223375author=SuicideAngel link=topic=2511.msg46091#msg46091 date=1227207316
Most people get an additional cooling fan attatchment to help with the overheating - tell your friend to try that if overheating is really the issue.
I'll probably get him to get one of those if it helps.
Don't do this. It draws loads of additional current through the unit that it wasn't designed to deliver. It actually exacerbates overheating problems!
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