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Terrible Customer Service

So, we've all had companies try and screw us over. I've been having a long, still on-going, argument with BT (British Telecoms) with regards to my final bill. Here's an e-mail I sent them this morning.

"My internet services for account EA -------- ended before Christmas of 2009, and my final bill of £37.61 was paid to you on the 4th of December 2009, from account --------, sort code, ------.

The next day, 5th of December 2009, I received a letter claiming the bill had not yet been paid. I chose to ignore this letter as it was dated the same day that I had paid the bill in full.

At the end of December I recieved another letter from your company, again claiming I had not paid the bill when in fact I had. After multiple phone calls to your company I sent a copy of my bank statement to prove I had paid your company the amount owed. I then contacted my bank who confirmed you had recieved the amount of £37.61.

After this, I heard nothing more from you and assumed you had received my bank statement and that was the end of a, bluntly, irritating exchange.

I have now received, this morning, 19th February 2010, a letter from Wescot - a debt collection agency acting on your behalf, asking for the £37.61 plus a £9.40 administrative fee. I immediately contacted Wescot at 11:15am to inform them the amount had already been paid, that I had a statement to prove it and that my bank had also confirmed that BT had recieved the amount. They stated they would contact you to attempt to resolve the situation.

I then tried to contact you directly via telephone at 11:35. I asked to speak to a senior member of staff regarding a complaint on my account and was put on hold for several minutes before my call was dropped, this is very unproffessional and, frankly, unacceptable.

I will now contact my local citizen's advice bureau, Ofcom, and my bank. If this pursuit of your's continues I may also seek the advice of a solicitor as I feel this is bordering on harrassment.

I am also tempted to send you a bill for my wasted time, phone calls, printer ink used to print off my statement, envelope and stamp to send you said statement and a grievance charge.

I am extremely unhappy with the way your company has conducted itself and I will be sure to pass information from these events to my peers, family, and possibly post about my experience on customer service message boards.

I wish for this situation to be resolved immediately. Contact me on ----------- or send an e-mail to ------------@hotmail.com."

So, what are some of your horror stories?

Spartan Rebuild

I'm rebuilding my armour, I've just finished resinning and fiberglassing the new helmet and put a preliminary coat of paint on it so I could get a rough idea of how it'll look. It still needs another coat of paint, applied more evenly this time, and then black areas and the white stripe along the top filled in.

Here's how it looks in direct comparison to my old helmet. There was some slight warping but it still looks pretty good overall.

Front:


Side:


Back:


Top:

Reasons for Inactivity

Hey guys. I know I've not been around for a while and I just wanted to explain why and apologise.

As some of you knew, my girlfriend was pregnant, but we lost the baby a week before Christmas, then of course, a week after that it was Christmas, then the next week it was New Year's, then the next week I was back to art school - it wasn't until the end of January, start of February that it actually hit me and I broke down at work. I'm over it now and we want to try again in the summer though, and we feel more confident in the relationship seeing as we didn;t run for the hills, and everything about it felt right.

Speaking of work, I've taken up a second job in the evenings to start saving for when I finish art school. Joanna wants to move out of here and live somewhere closer to her family and where she can get more work with horses.

As far as art school is concerned, just handed in one half of all the work that's due for this year, handed in my dissertation, now I just have to model, texture, rig and animate the character I designed.

At any rate, if I find time between uni and two jobs I'll try and pop by more often and say hi.

M&B/ REFMAP/ First Seed Battle Charasets

Hey guys, I need the M&B styled battlecharacters that were on Phylomortis but Phylo has been down for a while and I don't know anywhere else that hosts them. Every Google search leads me to forum posts where all the sets have been deleted by Photobucket.

Anyone want to give a guy a hand?

EDIT: Never mind, found them
http://f19.aaa.livedoor.jp/~koou/

Customising Figures?

So, I've got a fair few figures from the old Super Battle Collection now and it's just struck me that there's no post Android gi Goku (with the lack of symbols and sash rather than a belt), only Saiyan and Freeza saga Gokus.

I was thinking of making a custom one by taking an Ultimate Gohan figure:



And combinging it with a normal SS Goku figure:



To make something like this (this is a figure I saw on eBay which the seller wanted $300 for bidding to $600 for a Buy It Now)


Problem is, I have no idea how to go about this. I know there are entire communities hidden somewhere on the net that do this kind of thing but I can't find anywhere that's still active.

I assume I'd just cut the head off of Goku and Gohan and hot glue Goku's head to Gohan's body, but I wanted to see if anyone here had soem tips before I potentially ruin two perfectly good figures.

Strider Review (Mega Drive)

This is just something I knocked up yesterday.

http://www.youtube.com/watch?v=b29Ww4eqxYA

Spartan Armour Rebuild!

So, as you guys know, I went to October 09's London MCM Expo as a blue Mk VI Spartan from the Halo series. Unfortunately, half my armour didn't make the trip home, so I said to myself that I'd rebuild the parts that had broken, but then I had a thought. Why not go one better? Why not make a set of armour that's more detailed and will probably take even more time and money to make, and why not make sure it's ready for a convention months before I actually wear it?

I present you with my high detail build. Now, a lot of people from various sites asked me how I build my last set of armour, so I'm going to post a mini tutorial up with this. Each time I hit a new stage in the build, I'll post a tutorial on how it was done.

Please bear in mind that I don't have much in the way of free time or disposable income right now so progress will be slow, I recently just found out I've got a kid on the way and I'm trying to save for when he/ she arrives.

First of all, here's the newly made helmet, built from a 3D model by FlyingSquirrel.



Now, before we start with the tutorial phase I must make somethign absolutely clear:

If you are under 18, make sure to get your parent's/ guardian's permission to do this, and make sure they help you. If you are over 18, you understand that you attempt this at your own risk.

If anyone tries this and slices themselves open or gets intoxicated by fumes (we'll be using fiberglass resin further down the line), I am not, in any way, shape, or form, laible. You do this at your own damned risk.

Now, before we begin, we're going to need to make sure we have the following:
- Cutting knife (no not use scissors)
- Cutting mat
- Glue gun
- Cardstock, at least 200gsm
- Blue pen
- Black pen
- Pepakura (program)
- Printer

Starting in Pepakura
First of all, you'll need Pepakura Designer, which you can find here:
http://www.tamasoft.co.jp/pepakura-en/

Next, you'll need 3D models of the armour, in Pepakura format, which you can get here:
www.405th.com

Now, open Pepakura and load a model, for this example, we'll be using a helmet by a 405th member known as FlyingSquirrel.



Note that the 3D model displays on the left, and on the right, you can see pages which various origami styled pieces. This is where you should be able to figure out what Pepakura does, it takes a 3D model and cuts it up so you can print it out and build it in a physical space.

The first thing you need to do is make sure that you're using the right kind of paper.

Go to Settings> Print and Paper Settings, then select either A4 or Letter, depending on what size paper you're using.

Now we're going to want to make sure that the piece of armour will fit you. Go to "D Pattern Window> Change the Scale of Development> Specify the Scale.

You'll now be able to enter the size you want the object to be in milimeters. Hopefully you know your measurements or have a measuring device handy. Fiddle with the numbers until the height, width and depth sound like they'd fit your body. Remember to add a little room to actual get your body in there though!

Next, it's more than likely that changing the size of the object and the paper size has made your pieces fall off the edges of pages. Not to worry, you can simply click them to drag them around and rearrange them until they all fit onto as amny pages as you require.

Finally, you're ready to print. Load your 200gsm cardstock into the printer, make sure your printer is connected and hit CTRL+P to print!

Buidling the cardstock base



This is possibly the hardest and longest part of making armour in this fashion. Take it one sheet at a time, and remember to breathe! This will be worth it!

First, you'll want to score your folds. ----- ----- ----- are mountain folds, and these - - - are valley folds. Score all your mountain folds with your blue pen and all your valley folds in black. Not only does this make it easier to see your folds, but it also scores the fold, so it'll be easier to fold later.

Some more tricky folds may require you to score them with your cutting knife, gently press the blade along the fold, being very careful not to cut through the page, and it'll fold like a charm!

Now, cut out each piece (I'd recommend using a metal rule for this, for safety reasons and accuracy. I'm an artist so I'm quite comfortable to do my cutting freehand, but unless you're very confident and have a steady hand I'd advise against it) and fold all the tabs.



Move on to the next page, and the one after that, until you have all your pieces.

Using Pepakura, look at where each piece goes and start to arrange them in front of you so you have a plan as to what you're going to do next and what piece fits where.

Start to glue small, seperate sections together. Each tab has a number on it, this number corresponds to a mtaching number along an edge of another piece. So tab 306 should be glued onto edge 306.



You are using a glue gun so be careful. You will burn your fingers and you will swear. I have a scar on oen of my fingers from a partciularly bad burn where I burnt myself, then dropped the glue gun and foolishly tried to catch it again in mid-air.

After a while you should be able to put these small sections together to form some very large and recognisbale sections, like so.



Glue these together (which can be either very easy or very tricky, depending on how much you've planned ahead during construction) and you have yourself your cardstock base for your armour!



General Tips

Many pieces will have tabs that glue to edges on the same piece as itself. This forms the smaller shapes and details in the build. Remember to glue these tabs and edges together before gluing that piece to another piece, or the results can be disastrous!

For high detail peps, there are usually a lot of tabs to get a smooth edge, particularly in any pep unfolded by one Mr Oreo. I find it best to glue a tab at one end, a couple along it, one of which should be around the middle, and one at the end, rather than gluing every individual tab in that line or curve as I find it makes me more accurate and saves time. You can glue the rest down afterwards by smoothing glue over the tabs from the inside of the piece (if that makes sense).

Some high detail peps come with additional ridges with no numbered tabs. These form detailed raised areas, such as the ridges by the side of Chief's visor. These glue directly on top of the existing structure and are usually supplied together on one sheet. use Pepakura to see where these pieces go. They'll have a red outline on the 3D model.

Some peps also come with supports to help the object retain it's structural integrity and general shape. Use these! They're invaluable later on.

Start with something easy and work your way up when yuo feel confident enough to! It's not a race!

In Future Tutorials

Later down the line you'll be resinning the outside of the armour with fiberglass resin, then strengthening the inside with fiberglass resin and fiberglass matt cloth. These chemicals are dangerous and you must wear a respirator whilst using them!

Here's a shot of mine and my best friend's old suits to show you what you can end up with:



And some comparison shots between my old helmet and new:



Digital Games and the Military Questionairre (for my Dissertation)

Hey guys, I'm hoping you can give me a hand here. For my dissertation, I'm looking at the links between digital games and the military. On the one side of things, I'm looking at how the military are using digital games to train their troops, but on the other hand I'm looking at how games such as Call of Duty, Rainbow Six and America's Army may have altered both recruitment rates and the public's perception and opinions of the military.

Please answer as many questions as you can. Some of your answers may be quoted and all of your answers will be placed into my research portfolio, so unless you're alright with the possibility of being quoted in my paper, please do not answer the questions.

I would also appreciate it if you would provide your name, naturally I understand that people will not want to give their surnames and that's absolutely fine, but I would prefer to know your first name, age, country you live in, and occupation as any quotes may seem unproffessional otherwise, and certain factors, such as which country you live in, may cause patterns within the answers that can be analysed (for example, if Americans tend to think one thing while the British tend to think otherwise, I can look into the reasons as to why that might be).

OK, let's begin.

1. Have you played any games that concern modern warfare, especially Call of Duty: Modern Warfare, America's Army or Rainbow Six: Vegas? If so, which ones?

2. How realistic did you find these games to be?

3. In what light do these games present the military and did they alter your opinions on the military in any way?

4. Do you feel you have a better knowledge of military practices and procedures after having played these games?

5. Have these games made you more aware of the strengths and weaknesses of different types and models of guns, including their attachments, and which scenarios different equipment is best suited towards?

6. Would/ Have any of these games influenced your decision as to whether or not you would like to sign up for the armed forces?

7. Do you believe that if you were to sign up to serve the military, that you would have a head start over other recruits from playing these games? Do you believe that these games can pre-condition someone to have an enhanced knowledge of the theoretical side of military life?

8. Is it your opinion that these games would be beneficial in the training of soldiers?

9. Do you believe/ know of technology which powers digital games that is used in the field, by the military, on a day-to-day basis? Please give examples.

10. Do you believe there are any subliminal messages within such games that may condition you to be of a certain opinion?

11. How do you think that digital games will have impact on the military in the future?

Thanks to anyone who takes the time to complete this survey. I really appreciate it.

Some New Art

Hey guys, I know I've not posted much artwork recently, but I do plan on sharing more of my stuff with you guys.

Here's three new drawings from the past week, it'd be good to hear your thoughts on them.



This is a concept for a villain called Renatus. Rentaus is Latin, and according to my research means rebirth. Renatus keeps finding fault with the world and so, every so often, he causes a cataclysm to reset it and start afresh.

After restting the world multiple times, he notices the same beings always taint the world for him, humans. From this, he decides that instead of endlessly resetting the world, he'll simply eradicate humanity as that's the only way he can see to stopping war, pollution and deforestation.

... Yeah, he's a bit cliche...



In Uni at the moment, I'm designing a robotic character that I will later make in 3D. This is just one variant of the head and it's very Satr wars right now...



Yes there had to be some fan art in here somewhere! Here's Son Goku. Not much to say on this character that you won't already know.

You guys can check out my Deviant Art here if you want:
http://samw89.deviantart.com/

Back

Turns out my new ISP knows how to get shit done! They've already got me back online and the speeds are so much faster than what I was getting from BT. Virgin Media even works out cheaper too =)